WE'RE COMMITTED TO QUALITY. AND TO YOU.

At Capri Sun, we've been listening to and learning from our moms since the very beginning. We hear all of your concerns, and we remain committed to ensuring our juice drinks are made with the highest quality. That's why Capri Sun Juice Drink is made with no artificial preservatives, colors or flavors.

We know you have questions, and we've tried to answer several of the most common below. But we're always listening to you, because we care. Should you have any other questions not answered here, please contact us.

Do Capri Sun drinks contain any artificial colors, flavors or preservatives?

Nope! Capri Sun's heritage is built on making a juice drink that's great-tasting, with simple ingredients that never has any artificial preservatives, colors or flavors. Plus, moms and dads tell us repeatedly that it's one of the things they like most about Capri Sun.

Why does mold grow in preservative-free juice drinks?

Although it's very rare, it is possible for food mold to grow inside containers of preservative-free juice drinks that are exposed to air. Even if the hole is microscopic and not visible to the eye, it can still be exposed to air after it leaves our facilities. What usually forms is a common food mold, similar to what might grow on fruit or bread. In the past, experts have told us that the vast majority of people don't experience significant health effects associated with consuming common food mold.

What kind of mold is it?

We've had an independent lab analyze a sample and it was confirmed to be mold - a common food mold, similar to what might grow on fruit or bread. Experts have told us that consuming common food mold is very unlikely to be harmful, though we understand how bad of an experience it can be. If you have more questions, please call us at 1-800-227-7478.

I've heard some reports of mold and other reports of fungus. Which is it?

Media reports have included both terms. Technically, mold is a type of fungus.

The photo I saw looks like a worm. How could you say it's mold?

In some cases when people think they have found a "worm" inside a Capri Sun pouch it was actually mold. The mold takes the form of a straw, which can then be mistaken as a worm since it is long and thin. While this is not a common occurrence, it can potentially happen because the product is free of artificial preservatives.

I've seen videos showing mold that some people have found in their pouch. What are you doing to prevent this?

Please know that we care deeply about this issue and about the well being of our consumers. That's why we have invested millions of dollars in our packaging, quality and manufacturing processes to make our pouches even stronger and more resistant to leaks. We recommend that parents gently squeeze each pouch to check for leaks before serving Capri Sun to their kids. Any leaky or punctured pouches should be discarded.

Is it true Capri Sun introduced a new pouch with a clear bottom?

Yes, it's true. For the first time, we are letting moms and kids see the goodness inside Capri Sun without opening the pouch! The new clear bottom pouches began appearing on store shelves in February 2014 and should now be fully rolled out in a store near you.

Will all Capri Sun varieties have this new bottom?

All varieties of original Capri Sun Juice Drinks, Capri Sun Roarin' Waters Flavored Water Beverage, Capri Sun 100% Juice Drinks and Capri Sun Super V Fruit and Vegetable Juice Drinks will have the clear bottom. The Capri Sun Big Pouch will not have the clear bottom at this time. The new clear bottom pouches are only available in the United States.

Why did you change the pouch? Did you make this change in response to mold?

We made the change for several reasons. Moms across the country told us they like that Capri Sun juice drinks are made with no artificial preservatives, colors or flavors, but wanted the ability to see inside the pouch. The clear bottom makes it easy to verify that the Capri Sun kids love contains all the goodness moms expect and nothing they don't.

Are Capri Sun products without the clear bottom pouch safe to drink?

Yes. Capri Sun products typically last for one year, but you should always check the "Best Used By" date stamped on the carton and discard any leaking or damaged pouches.

What should I do if I think I see mold through the clear bottom?

Gently the squeeze the pouch to check for leaks. If you find any, dispose of the pouch. If you aren't certain, or have more questions, please call us at 1-800-227-7478.

How much juice is in Capri Sun Organic?

Each pouch of Organic contains ½ cup (4 fl. oz.) of fruit juice, which is 1 serving of fruit according to the U.S. Dietary Guidelines.

Why is Organic only 66% fruit juice?

We know parents are concerned about the amount of calories in 100% juice products so we made Capri Sun Organic with 66% juice to limit the calories to 70 while still providing a great taste and one serving of fruit per pouch. In addition, we’ve fortified this product with 100% of the daily value of vitamin C.

Why is filtered water the first ingredient in the ingredient line?

Capri Sun Organic uses organic juice concentrates. Filtered water is used to reconstitute the juice concentrate to the desired taste. The amount of filtered water is greater than the amount of concentrate; therefore, it must be listed first on the ingredient list.

What does USDA Organic mean?

Organic is a labeling term that indicates that the food or other agricultural product has been produced through methods approved by organic certification agencies. These methods integrate cultural, biological, and mechanical practices that foster cycling of resources, promote ecological balance and conserve biodiversity. Synthetic fertilizers, sewage sludge, irradiation, and genetic engineering may not be used. Only products that have been certified as meeting the USDA’s requirements for organic production and handling may carry the USDA Organic Seal.

Why is apple juice included in the Grape juice SKU?

All Capri Sun products are made to achieve a delicious taste that kids and adults will love. Our expert product developers found that adding apple juice to the grape flavor provided the best-tasting product, as the sweetness from the apple juice balanced the tartness of the grape juice.

Why do you add natural flavor?

The use of natural flavors increases the impact of the fruit character and taste.

Do I need to shake the product before drinking?

We recommend shaking the pouch before drinking for maximum taste enjoyment (the naturally occurring pulp in juice may have settled slightly to the bottom).

How is Capri Sun Organic different than the other Capri Sun products?

Organic certification is important to some of our consumers, which is why we now offer a product to meet their needs. No matter which product you choose, all Capri Sun products are made following the strict quality standards of The Kraft Heinz Company.

Is there any sugar added to Organic?

Capri Sun Organic does not contain high fructose corn syrup or added table sugar. With 66% juice, the fruit provides all the sweetness needed.

If there is no added sugar, why is there 16g of sugar in each pouch?

Sugar is naturally occurring in all fruits. Because we use real fruit juice to give our products the best flavor, the sugar content of these fruit juices is what appears on the nutrition facts panel. And because we know parents are concerned about the amount of calories in 100% juice products, we made Capri Sun Organic with 66% juice to reduce the calories.

Why is Capri Sun Organic more expensive?

There are higher costs associated with purchasing organic fruit for Capri Sun Organic as supplies and availability are more limited. In addition, production costs are higher due to the strict certification process.

Are there any artificial colors, flavors or preservatives in Capri Sun Organic?

No.

Is there any high fructose corn syrup or artificial sweeteners in Organic?

No.

How many fruits and vegetables are recommended for the day?

According to the U.S. Dietary Guidelines, 4 servings of fruits and 5 servings of vegetables are recommended for a 2,000 Calorie diet. Make sure to eat a variety of whole fruits and vegetables every day. See ChooseMyPlate.gov for information on healthy eating.

Does Capri Sun contain any caffeine?

Nope! All Capri Sun drinks are caffeine-free.

Did you change the recipe for any of the Capri Sun varieties?

No. While the outside packaging now looks a little different, the juice drink inside the pouch remains the same. Made with real ingredients and no artificial preservatives, colors or flavors, it's the same, great taste that kids love and moms approve.

Does Capri Sun offer a low-calorie option?

We certainly do! We're committed to providing parents more options to manage their families' calories. Our low-calorie option is Capri Sun Roarin' Waters, which has a blend of sweeteners and is free of artificial colors or flavors. Available in six great flavors, Capri Sun Roarin' Waters is a fun way for kids to hydrate and contains 30 calories per pouch.

Where can I buy Capri Sun?

Easy! You can find Capri Sun at most grocery retailers nationwide, including local grocery stores, mass merchandisers, and club stores.

How did you develop the new clear bottom pouch?

The new clear bottom Capri Sun pouches will be available wherever you currently purchase Capri Sun products such as in grocery, mass merchandise, club and drug retail locations. They began appearing on store shelves in February 2014, but it may take some time before you see the new pouch in all varieties in your local store. Until then, check the front of the package for the special clear bottom call-out.

Where can I find the new clear bottom pouch? When will it be available at my local store?

The new clear bottom Capri Sun pouches will be available wherever you currently purchase Capri Sun products such as in grocery, mass merchandise, club and drug retail locations. They began appearing on store shelves in February 2014, but it may take some time before you see the new pouch in all varieties in your local store. Until then, check the front of the package for the special clear bottom call-out.

Are you changing the price of Capri Sun in connection with the new clear bottom pouch?

No.

Why does the juice in my Capri Sun look different than expected?

Capri Sun contains no artificial colors, so certain varieties may look different than you expect depending on the ingredients used. Certain varieties may also contain a small amount of pulp from the fruit used to make the juice drinks. If you have more questions, please call us at 1-800-227-7478.

Can I exchange old Capri Sun products for new ones with a clear bottom pouch?

No. The clear bottom pouches should be in full distribution by April 2014, but until then, the current pouch format is safe to consume.